GDPR Compliance

Last updated: 1 September 2026

Our Commitment to Data Protection

moss-fox is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent through form submissions or communications
• Contract: To fulfil our contractual obligations when you enrol in our courses
• Legitimate interests: To improve our services and communicate relevant information about our educational offerings
• Legal obligation: When required to comply with legal or regulatory requirements

Data We Collect

We collect and process the following categories of personal data:

• Contact information (name, email address)
• Course preferences and enrolment details
• Communication records
• Website usage data through cookies

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You can request correction of inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You can request that we limit how we use your personal data in certain situations.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

You can object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: info moss-fox.com

We will respond to your request within one month of receipt, or inform you if we require an extension of up to two additional months.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including:

• Duration of course enrolment and completion
• Legal and regulatory retention requirements
• Legitimate business purposes such as record-keeping and dispute resolution

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication measures
• Staff training on data protection

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay and inform the relevant supervisory authority within 72 hours.

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place.

Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113
Website: www.ico.org.uk

Contact Information

For questions about GDPR compliance or data protection, contact:

moss-fox
47 Queen Square
Bristol, BS1 4LH
United Kingdom
Email: info moss-fox.com